The Pyramid Luxury at Grand Oasis
Cancun, Mexico

Rating 5

TripAdvisor Traveller Rating
Based on 3134 reviews

The Pyramid Luxury at Grand Oasis
Cancun, Mexico

Rating 5

Holidays at The Pyramid Luxury at Grand Oasis in Cancun, Mexico
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Overview


The Pyramid at Grand Oasis Hotel is an elegant All Inclusive hotel, located on the beachfront and featuring fantastic restaurants, bars and nightlife.


Location


The hotel is located by the beach and is 16km from Cancun International Airport.


Facilities


The complex features a spacious swimming pool area with sun loungers. A multi-purpose sports court, gym, a Kids Club, two spas, casino, event arena and a variety of nightclubs are also featured on site. Activities available include yoga, Zumba and aerobics.


A fantastic variety of bars and restaurants are available to guests, with eleven restaurants available on the wider complex, and six exclusive restaurants as well as a total of twenty bars.


Guest services include a 24-hour reception, room service, currency exchange, laundry service and babysitting. Some services are at an extra charge.


Rooms


A choice of stylish rooms and suites are available at the hotel, each featuring general amenities such as air conditioning, Wi-Fi, a flat screen TV, bathrobes and slippers, a hairdryer, a safety deposit, ironing facilities, a coffee machine and a minibar. There is also an exclusive adults-only zone called Sian Ka'an, with separate rooms and suites, adults-only entertainment, an exclusive lounge and its own check-in area.

  • Child Care
  • Satellite/TV
  • Laundry
  • Payable Laundry Service
  • Spa Facilities
  • Fitness/Gym Facilities
  • Safety Deposit Box Rental
  • Air Conditioning
  • ATM
  • Bar
  • Breakfast
TripAdvisor Traveller Rating
Based on 3134 reviews

No customer care

25 Nov 2024
I haven’t even started my holiday yet, I’m due to go on Friday, I hate to do this however, the customer service is shocking!! I have been trying to get through to their front desk for over a week...

Much better than all those reviews I read and scared me before the trip

11 Nov 2024
So, I booked a room with The Pyramid, which offer you more variable restaurants that are not too crowded and adults only. It is true, their rooms suck....dated, clearly old, need complete renovation...

Here is the good and the bad of our trip and an honest take on the resort

29 Oct 2024
Here is the good and the bad of our trip and an honest take on the resort. My best friend and I booked a room in the Pyramid in a San Ka'an room category. The San Ka'an room category is for adults...

Special Information

Please note: A compulsory departure tax of approx 800 Mexican Pesos (42-45GBP per person (Scottish pounds not accepted)) will be payable locally at the airport.

Please note: A compulsory departure tax of approx 1120 Mexican Pesos per person (approx £50, Scottish pounds not accepted) will be payable locally at the airport on your departure.

This accommodation has previously been known as : Oasis Cancun Hotel

Address: Blvd Kukulcan Km 16.5, Cancun, 77500, Mexico Telephone: 0052 998 881 7000

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