Iberostar Quetzal Hotel
Riviera Maya, Mexico

Rating 5

TripAdvisor Traveller Rating
Based on 7572 reviews

Iberostar Quetzal Hotel
Riviera Maya, Mexico

Rating 5

Holidays at Iberostar Quetzal Hotel in Playacar, Riviera Maya
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  • Holidays at Iberostar Quetzal Hotel in Playacar, Riviera Maya
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Overview


Iberostar Waves Quetzal is a stylish five-star property surrounded by gorgeous natural landscapes. With an Earth Check certification and a range of facilities from outdoor pools to comfortable rooms and on-site spa services, this hotel is ideal for couples and families alike.


Location


The hotel is located 700m from the beachfront in Riviera Maya, Mexico.


Cancun International Airport is approximately 61km away.


Facilities


## Please note that all bars and restaurants will close at 23:00. ##


You'll find a choice of outdoor pools, a children's activity programme called Star Camp (ages 4+) to keep younger guests entertained, a children's playground, tennis, a fitness room and watersports at the beach (extra charges may apply). You can also relax and unwind with the hotel's wellness programme - Aliveness - or make use of the spa facilities including a sauna and massage services.


Social and dining venues include a buffet restaurant, a smokehouse restaurant serving delicious dinners, and an Italian restaurant, a Pool Bar, Beach Bar, Lobby Bar, Theatre Bar and an ice cream parlour.


Rooms


A variety of guestrooms and suites are available, each with a stylish and brightly furnished interior. General amenities include air conditioning, FREE Wi-Fi, a flat-screen TV, a hairdryer, ironing amenities, a safety deposit, a coffee maker and a minibar (stocked every other day).


  • Satellite/TV
  • Kids Playground
  • Spa Facilities
  • Safety Deposit Box Rental
  • Air Conditioning
  • Bar
  • Beach Bar
TripAdvisor Traveller Rating
Based on 7572 reviews

Great hotel, but there is room for improvement

26 Oct 2024
My husband and I had an amazing 11 days in the resort. Beautiful grounds, wildlife, and the weather was cooperating. The check in was very fast, the staff in the reception is very friendly and...

Not fully 5 star to me

25 Oct 2024
Well, as always I place review when starting my vacation to show first impressions and then correct or adapt if required. Always trying to be objective and using my customer service executive...

Honeymoon vacation

25 Oct 2024
I went with my wife to quetzal iberostar and the experience was immaculate. Since we arrived our concierge Esteban and the staff of the club was pretty kind to us, we went to the membership program...

Special Information

Please note: A compulsory departure tax of approx 800 Mexican Pesos (42-45GBP per person (Scottish pounds not accepted)) will be payable locally at the airport.

Please note: As from the 1st January 2017, a new environmental tax has been introduced in the Riviera Maya region. The tax/fee will be payable for all stays in hotels, inns or guest houses, hostels and motels. The fee will be 20 Mexican Peso per room, per night, payable directly to the accommodation at check in.

Please note: A compulsory departure tax of approx 1120 Mexican Pesos per person (approx £50, Scottish pounds not accepted) will be payable locally at the airport on your departure.

Address: Xaman-Ha, Lote Hotelero, Playa Del Carmen, 77710, Mexico Telephone: 0052 984 877 2000

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