Bluebay Grand Esmeralda Hotel
Riviera Maya, Mexico

Rating 5

TripAdvisor Traveller Rating
Based on 13186 reviews

Bluebay Grand Esmeralda Hotel
Riviera Maya, Mexico

Rating 5

Holidays at Bluebay Grand Esmeralda Hotel in Riviera Maya, Mexico
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  • Holidays at Bluebay Grand Esmeralda Hotel in Riviera Maya, Mexico
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Overview


With a glistening white sand beach, this hotel provides an ideal spot to get away from it all. Perfect for a couples' escape to Mexico.


Location


The hotel is located on a private stretch of beach, just outside of Puerto del Carmen.


Cancun International Airport is 48km from the Bluebay Grand Esmeralda Hotel.


Facilities


## Please note that although this hotel accepts children, there must be at least one guest aged 18+ staying in each room. ##


The hotel offers six restaurants, three gorgeous swimming pools, a world-class spa, fitness suite and sauna, tennis courts with night lights, water sports centre, lounge bar and outdoor theatre.


There is also a 24-hour reception, safety deposit box, business centre, internet access, dry cleaning/laundry facilities, medical assistance, babysitting and car parking.


Rooms


All rooms are equipped with bathroom with bath/shower, WC, hairdryer, minibar, safety deposit box, living, telephone, satellite TV, iron/ironing board and air conditioning.

  • Sports facilities
  • Satellite/TV
  • Laundry
  • Elevators
  • Kids Pools
  • Kids Playground
  • Payable Laundry Service
  • Conference Facilities
  • Spa Facilities
  • Foreign Exchange
  • Fitness/Gym Facilities
  • Safety Deposit Box Rental
  • Air Conditioning
  • Bar
  • Breakfast
TripAdvisor Traveller Rating
Based on 13186 reviews

Mediocre resort, great staff

29 Dec 2024
The staff are very friendly. Adan, Daniel and Felipe at the black and white bar made the entire stay worth it. Bad reviews based on the facilities, but the staff are great. I would come back to this...

Great resort

28 Dec 2024
This place is awesome food is great pools are nice and not even to mention the staff I couldn’t thank all of them enough for the experience they gave me and my family and special thank you to chef...

Used To Be a Five Star Resort But Now It's a Three and a Half

28 Dec 2024
This was once rated a 5 star resort but it's getting tired and needs some attention and a few upgrades. The Blue Bay APP is a great concept but definitely under-utilized. It was difficult to access...

Special Information

Please note: A compulsory departure tax of approx 800 Mexican Pesos (42-45GBP per person (Scottish pounds not accepted)) will be payable locally at the airport.

Please note: As from the 1st January 2017, a new environmental tax has been introduced in the Riviera Maya region. The tax/fee will be payable for all stays in hotels, inns or guest houses, hostels and motels. The fee will be 20 Mexican Peso per room, per night, payable directly to the accommodation at check in.

Please note: A compulsory departure tax of approx 1120 Mexican Pesos per person (approx £50, Scottish pounds not accepted) will be payable locally at the airport on your departure.

Address: KM.300 CARRETERA CHETUMAL-PUERTO JUAREZ, Playa del Carmen, Riviera Maya, 77710, Mexico Telephone: 0052 984 877 4500

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